Do you want to return?
How to Make a Return
If you wish to return an item, simply follow these steps:
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Send us an email at hello@lenorastudios.com stating your order number and the item(s) you wish to return.
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We will reply with a return label and instructions for sending the package back.
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Pack the item securely in its original packaging (if possible) and include a note with your name and order number.
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Drop off the parcel at your nearest GLS (DK) or UPS location, depending on your region.
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Once we receive and inspect the item, your refund will be processed within a few business days.
Returns from within the EU are free of charge. If you’re outside the EU, return shipping costs must be covered by you unless agreed otherwise.